CatalogWash
Refund Policy
The beta policy is intentionally simple and fair while CatalogWash is learning from real supplier files.
What $9 buys
$9 unlocks one cleanup session for one uploaded source file. During that session you can edit, re-check, and re-export the same cleaned file as many times as needed for 24 hours. A new uploaded source file starts a new cleanup session and requires a new payment.
Beta export refunds
If the exported CSV does not work and we cannot help you fix it, contact us within 7 days for a refund.
How to ask for help
Email hello@catalogwash.com with the Shopify import error message and a short description of what happened. Avoid sending real customer data unless it is necessary for support.
CatalogWash links
Export format tested with Shopify product CSV import. Not affiliated with Shopify. CatalogWash helps reduce import errors, but you should review business-critical product data before importing.